Exceptional Customer Service is a Choice

Motivational Power Quote

Exceptional Customer Service is a Choice

“Great customer service has to come

from the inside out.

You cannot mandate it.

You can’t threaten, reward,

or coerce people to care.

You can only awaken the desire

and then give them the permission

and encouragement to make

it come alive in their work.”

Barbara Glanz, author and speaker

As I see it. . . . . . . .


Exceptional customer service is a choice.


We can’t force someone to provide exceptional customer it comes from within the person. They make a conscience decision that they will provide exceptional customer service without being asked or being pressured into doing it.


The quality of our service to others becomes the thin slice between achieving your goals and success; or just getting by.


Exceptional customer service is a choice and the person that provides it determines the level and the quality of the service that they will provide.


Choose the pathway to success and be known by the quality of your service to others.


©2010 Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author