Friday, September 2, 2011

Your Customer Service Becomes Your Business Advantage


Motivational Power Quote


Your Customer Service Becomes Your Business Advantage
“Being on par in terms of price and quality
only get you into the game.
Service wins the game.”
Tony Alessandra, author and speaker


As I see it. . . . . . . .

Your customer service becomes your business advantage

Your service is the price you pay to get you in the door.

The quality of your service can keep you in the game or close the door behind you for future business.

But if you want to win it will be your service the puts you over the top and into the winners circle.

Providing your customers with service that they can count on and that exceeds their expectation will assure you of future business.

When you provide exceptional customer service that creates a wow factor in the minds of your customers you begin the process of building customer loyalty in their heart.

Customer loyalty creates the bedrock for creating a business advantage that separates you from your competitors.

The level of your customer service today will determine the level of your referrals and future success.

The quality of your customer service becomes your business advantage when it consistently exceeds your customer’s expectations and they say WOW.

©2011 Lou Ludwig, Sales and Management Consultant Success, Coach, Speaker, Trainer and Author

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