Motivational Power Quote
Stepping Stones to Success
“The keys to success is to get out into the store and listen
to what the associates have to say.
It’s terribly important for everyone to get involved.
Our best ideas come from clerks and stock boys.”
Sam Walton, Wal-Marts founder
As I see it . . . . . . .
Stepping stones to success
Listen to your customers, your peers and the consumers. Their insight will become the stepping stones to greater success.
They will let you know what you’re doing effectively to attract their business and what it will take for you to earn their referrals in the future.
When you’re in rapport with them they will tell you the truth about what you and or your business is not doing up to their expectations.
In this area lays your biggest opportunities. In knowing what there missed expectations are gives you a road map to improve your services to your audience.
When you close the gaps in your customer service and your expectation with your audience you achieve a higher level of positive awareness with your audience. The results will be greater numbers of referrals and increased business success.
In communicating and speaking to your audience they will share their insight from a consumer prospective which is a 90 degree difference from the way you may be seeing things.
The stepping stones to success: is to listen to your audience and take the steps to give your audience more of what they want.
©2011 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author
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