The Best Time to Solve a Problem
“Problem should be solved on the spot,
as soon as they arise.
No frontline employee should have to
wait for a
supervisor’s permission.”
Jan Carlzon, Swedish Businessman, Airline
Executive
As I see it . . . . . . .
The best time to solve a problem
Problems won’t stay static . . . . When
you wait to see what will happen with the problem or they are pushed aside they
grow like weeds . . . . and soon become unruly and unmanageable.
The best time to solve a problem . . . .
is on the spot and as soon as it happens.
A problem can grow out of hand very
quickly when they’re not addressed. They can cause serious damage to a business
or a reputation if they’re not properly addressed and solved.
As an unattended problem grows . . . .
it will take far more time and effort to successfully resolve the problem then
it would have taken to solve the problem on the spot.
Customers don’t want to wait for a
problem to be resolved . . . . they want
to know your on top of it . . . . what your going to do . . . . and when it will
be resolved.
The best time to solve a problem . . . .
is on the spot before it grows out of hand. By solving the problem on the spot
you’ll find that you will make far use of your time and resources to solve the
problem then you would in chasing it.
©2014 Lou Ludwig Motivational Power
Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author
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