Showing posts with label Business Realationships. Show all posts
Showing posts with label Business Realationships. Show all posts

Monday, March 11, 2013

Turn the Ordinary Into The Exceptional


Motivational Power Quote

Turn the Ordinary Into The Exceptional
“There are painters who transform the sun to a yellow spot,
but, there are others who with the help of their art and
intelligence, transform a yellow spot into the sun.”
Pablo Picasso 1881 – 1973, Spanish Painter, Sculptor


As I see it . . . . . . .

Turn the ordinary into the exceptional

One of the greatest business advantages is in this area is customer service.

Most customer service is delivered in the area of being plain and ordinary  . . . .

The customer won’t hear any bells or whistles going off and this type of customer service lacks the WOW factor. What will result with this type of customer service is a fair customer experience at best . . . . That results in marginal repeat business and very few referrals.

When your customer service shifts from being ordinary to exceptional the total customer experience changes.

Exceptional customer creates a WOW factor in the business relationship. Your customers will become raving fans and return as repeat customers and freely refer you to their friends and family without hesitation.

You will expand your sphere of influence with raving fans and that sphere of influence will have a positive impact of your future business success.

Turn the ordinary into the exceptional . . . . Through your customer service and your customer service will become the corner stone of your future success.   

©2013 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

Sunday, June 3, 2012

We Will be Known For What we Do


Motivational Power Quote

We Will be Known For What we Do
“I always remember an epitaph in the cemetery at Tombstone Arizona. It says: Here lies Jack Williams ‘He gave his damnedest’.
I think that’s the greatest epitaph a man can have.”
Harry Truman 33rd President of the United States

As I see it . . . . . . .

We will be known for what we do

People will know us and remember us by what we do.

They will judge us by successfully meeting and exceed their expectations.

People don’t want talk they want us to do what we say we will do and do it when we say we will do it. They don’t want excuses or a story they want results.

We will be known for what we do . . . . and they will never forget what we didn’t do.

Statistics show that approximately 80% of business is being done either by word of mouth referrals or based on past business relationships. We will either earn our future business by giving our damnedest and wowing our customers or we lose the business with average service. 

We will be known for what we do and what we do will affect our career and business success.

©2012 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author