Tuesday, February 26, 2013

Two Faces of Human Nature


Motivational Power Quote

Two Faces of Human Nature
“In great affairs men show themselves as they wish to be seen.
In small things they show themselves as they are.”
Nicholas Chamfort 1741 – 1794, French Poet


As I see it . . . . . . .

Two faces of human nature

There are successful people who talk the talk and back it up by walking the walk.

They say what they’re going to do . . . . and they go out and do it . . . . and do it successfully to deliver on the word.  When a person walks the walk they standout in their profession and they will be recognized, as person of character and someone that can be trusted and counted on.

And then there are those who talk a good game . . . .

They do a lot of taking . . . . but when it comes time to deliver they continue to talk the talk . . . . but they don’t get around to walking the walk. They leave a trail of unfulfilled promises and commitments behind them.

When you look at your commitment to your customer service . . . . it’s the small details that will make a big difference in your customer service.

The small difference becomes the building blocks . . . . to happy and satisfied customers and in growing your sphere of influence.

Two faces of human nature . . . . is there are those professionals who deliver on their commitment to customer service and walk the walk . . . . and those to a lot of taking about it and never get around to it.  

©2013 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

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