The Key to Keep Your Customers Coming
Back
“Loyal customers, they don’t just come
back, they don’t
Simply recommend you, they insist that their
friends
do business with you.”
Chip Bell, Founder Chip Bell Group
As I see it . . . . . . .
The key to keep your customers coming
back
Set the expectations for the business
relationships that will keep your customers coming back. . . . Do everything within
your power to meet and exceed those expectations.
Exceeding your customer’s expectations .
. . . creates happy and loyal customers.
WOW you customers with the level of your
professionalism . . . . and the quality of your customer service.
Give your customers your complete
attention when you’re in their presents . . . . and demonstrate through your
actions that you’re there to fulfill
their needs.
When
you don’t wow your customers . . . . It’s very likely that they won’t do
business with us.”
Providing your customers with a WOW
customer experience is not a casual occurrence . . . . It’s a planned and
consistent activity . . . . that increases the probability of successfully doing business with your
customers and generating referrals from them.
The key to keep your customers coming
back . . . . is in exceeding your customers expectations by creating a WOW
customer experience . . . . which will
lead to long term customer loyalty.
©2014 Lou Ludwig Motivational Power
Quote, Sales and Management Consultant, Success Coach, Speaker, Trainer and
Author
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