Friday, July 11, 2014

You Either Have It or You Don’t

You Either Have It or You Don’t

Your attitude determines . . . . your degree of your excellence in the things that you do.

The quality of your business is first established in the vision that you have for the way you will operate your business . . . . and in values.

The quality of your services will be determined by your attitude. That attitude then becomes the bar of your excellence for the level of your customer service.

The commitment that you have for your customer service will become a foundation for creating a loyal customer base . . . . It will also become the basis for repeat business coming back to you and drive your future referral business.

You either have it or you don’t . . . . and when you have it your customers and prospects recognize it and they will become part of your raving fans and loyal customer base.


©2014 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

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