Does Your Business Have Soul?

Motivational Power Quote

Does Your Business Have Soul?

“The companies that survive longest are the ones that work

out what they uniquely can give to the world not just growth

or money but their excellence, their respect for others, or their

ability to make people happy. Some call those things soul.”

Charles Handy, Irish Author

 

As I see it . . . . . . .

Does your business have soul?

Ask yourself the following 9 questions . . . .

1.     What’s unique about your business that benefits your   

     customers?

2.    Why should a consumer choose to do business with you over a competitor?

3.     Does the level of your customer service . . . . create a WOW customer experience? 

4.     Does your business and services standout in your market place or is the business part of pack?

5.     What value does your business consistently provide to your customers?

6.    Does the perceived value of your services exceed the cost of doing business with you?

7.     What would your last 10 customers say about your business to someone thinking about doing business with you?

8.     What is the percentage of your business is repeat business and what is your rate of referrals coming into your business?

9.      Do people enjoy doing business with you?

Does your business have Soul? Your answers will determine if you business has soul . . . or just part of the pack. 

 

©2013 Lou Ludwig, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author